Return Policy

Returns

Our policy lasts 7 days. If  7 days have gone by since your order has arrived , unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging or next to new condition.

Reasons a Return not Be Accepted Are:

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is Past The 7 day Window Meaning It Has Arrived And You Have Had For 7+Days 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@emysclosetllc@gmail.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable)

Exchanging is Only Allowed On Regular Priced Items And Within 7 days Of Items Were Received & We Were Notified On!
Sale Items /Discounted Are Unfortunately

FINAL SALE!

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.